Reference

Terms & Conditions for Your Account Use

These Terms & Conditions explain how your account, device use, and DANA, OVO, GoPay, or QRIS records work before you enter the lobby on carikodepos.

DANAOVOGoPayQRIS
carikodepos Terms & Conditions for Your Account Use
CONTACT PATHS

Where to Reach Us About Terms

When a clause needs a plain answer, reach us through live chat, WhatsApp, or email.

Live Chat Desk Our live chat handles terms questions, login issues, and account-check requests from 09:00-23:00 WIB.
WhatsApp Line Message us on WhatsApp when you need a quick check on account responsibility, one-device…
Email Desk Send longer questions by email if you want a written record of a term…
DATA HANDLING

How We Handle Your Records

We keep terms-related records only as long as needed for account administration, payment checks, fraud flags, and dispute handling.

Account Security

Use one password per account, keep your device locked, and avoid sharing login codes. We may ask you to confirm recent activity before we change account details tied to the terms, such as contact email or wallet notes.

Cookies

We use cookies for session control, language, and page safety. Clearing them may sign you out, but it will not erase the terms record attached to your registered account or payment history.

Data Use

We store only the details needed to run your account, verify payments, and answer disputes. Access is limited to staff who need it, and we do not ask for extra data in terms requests.

Retention

Login logs, device markers, and payment notes stay on file only for operational and legal checks. Once the retention period ends, we remove or anonymize them unless a dispute or lawful request requires longer keeping.

Change Requests

To request a correction, send your registered email, account ID, and the clause you want checked. We match those details before we change anything, so the request stays tied to the right account.

Contact Path

For terms, data, or access questions, use live chat or email and mention whether your case is about login, device use, or payment records. We route the message to the right team without delay.

Common Questions About These Terms

These are the questions we hear most before someone opens an account or sends a request. The answers focus on access, account responsibility, payment records, and how we handle corrections under local law. If your case needs a manual check, send your registered email and account ID through live chat or email so we can match the right record.

Yes. Once you create an account, access the page, or submit a payment request, these terms apply. If local law restricts access in your area, stop there and use the service only where it is allowed.

You may sign in from your phone or desktop, but account control stays with you. If we see unusual device switching, we may ask for verification before we approve changes tied to payments or profile data.

Send the transaction reference, registered email, and account ID. We check the record against our payment logs before we update the status, so the correction stays attached to the right account.

Use live chat or email, then tell us what you want changed and why. We may need to confirm your identity first, because account records can affect payment, access, and dispute handling.

We keep only what we need for account operation, payment checks, dispute handling, and legal requests. After that period, we remove or anonymize the data unless a live case requires us to retain it longer.

Start with live chat or email and point to the clause you want checked. We will check the wording, explain the current version, and tell you what applies to your account under local law.